One of the many success stories in Auga is
the 24/7 real time management of prepaid mobile phone services.
The prepaid services have thousands of customers online. Below are listed some of the applications
delivered to the prepaid services system:
Scratch Card Database System – The
scratch card database system includes a card supplier system,
creation of scratch cards and management of scratch cards with a
user friendly interface.
Interactive Voice Response Interface
– The application receives requests from the interactive voice
response machine, handles the requests and sends responses back.
Intelligent Network Interface – The
application receives requests from external applications,
handles the requests at the Intelligent Network and sends
HLR Service Interface – The Home
Location Register (HLR) application opens/closes for various
prepaid services for customers.
– The application reads and parses CDR files from the Switches
and from the Intelligent Network.
SMS Centre –
The application sends SMS to prepaid services customers.
Nokia NMS SNMP
alarms – The application sends alarms as SNMP traps to the
Nokia NMS that in turn sends them to the Operational Maintenance
Interface – The web site is used by the Customer Service
division for prepaid services account purposes.